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About TalentClick
Data-Driven Workforce Insights
TalentClick is a global leader in workforce technology, providing data-driven insights to organizations in over 100 countries. We specialize in pre-employment behavioral assessments and employee assessment tools that empower you to hire, train, retain, and develop top-performing teams. Our solutions are built on powerful predictive analytics, providing insight into potential performance and on-the-job behavior of future and current employees.
We believe that understanding people is the key to workplace excellence. Traditional hiring methods like background checks only show you a candidate’s past. Our scientifically validated tools help you see their potential, ensuring you build a happier, safer, and more productive workforce.
Our History
Founded in 2010, and headquartered in Vancouver, Canada, TalentClick Workforce Technologies is a global leader in behavioral assessments and predictive analytics. Today, TalentClick operates in over 100 countries and offers assessments in 25+ languages. The organization was co-founded by Greg Ford (CEO), an expert in workplace learning, and Stephen Race (CTO), an occupational psychologist and psychometrics expert.
A key part of our history was disrupting the traditional pricing model of HR tech. We moved away from “pay-per-test” models to unlimited-use subscriptions, encouraging employers to assess everyone from frontline workers to executives at the pre-screening stage before bias can creep in and influence decision making. We developed the Attitude-Values-Personality (AVP) core bundle, allowing companies to “click” different assessment modules together—such as cognitive testing, skills testing, language testing, behavioral-risk assessments, and leadership assessments. Over the years, we added other HR technology tools such as a 360 Degree Review and an Employee Engagement Survey.
We are leaning heavily into how artificial intelligence can help organizations navigate modern challenges like:
- Volume Hiring: Solving recruitment bottlenecks for high-turnover industries by reducing turnover by 20%.
- Culture Fit: Measuring “person-organization fit” to reduce turnover costs by up to 60%.
- Post-Incident Coaching: Using data to retrain teams after safety incidents rather than just assigning blame. Reduce incidents by 20%
Our Mission, Vision, and Values
Each member of the TalentClick team is driven by a core set of organizational values and a clearly defined mission and vision. Our team is guided by a clear purpose: to help you build a more productive, safe, and engaged workforce. We promise to make your experience with everyone in our organization positive, impactful, and consistent.
Our Mission
To give organizations workforce insights to help hire, retain, and develop great people and great teams.
Our Vision
To create safer, happier, more engaged, and more productive workplaces around the world.
Our Values
- Integrity: We operate with honesty and transparency in all that we do.
- Quality and Excellence: We are committed to delivering the highest standard of products and services.
- Agility and Innovation: We continuously adapt and innovate to meet the evolving needs of the modern workforce.
- Humility and Collaboration: We work together with our clients and partners to achieve shared success.
- Personal Growth: We champion continuous learning and development for ourselves and our clients.
- Health, Safety, and Environmental Sustainability: We promote practices that ensure the well-being of people and the planet.
- Organizational Value and Economic Return: We are dedicated to providing solutions that deliver a measurable impact.
Our Leadership
TalentClick was founded by experts in psychology, technology, and business who are passionate about helping organizations succeed through their people.
Greg Ford, Co-Founder & CEO
Greg Ford is the CEO and co-founder of TalentClick Workforce Technologies. He has been an executive and investor at several companies and has also been an adjunct professor at Simon Fraser University in Vancouver.
Greg holds undergraduate degrees in Psychology and Media, as well as a Masters degree in Workplace Learning. He is the co-author of two HR business books and has been quoted in Bloomberg Business, Yahoo Finance, Fox Business, The Huffington Post, and Workplace Today. He is a member of the Canadian Association of Professional Speakers and has spoken at dozens of conferences internationally on the topics of talent assessment, recruitment, and using personality data for targeted employer branding. Greg has more than a decade of experience in executive search and recruitment across all industries.
Greg loves traveling and has explored nearly 50 countries. He speaks English, French, and Spanglish. He resides in Vancouver, Canada and loves golfing, skiing, hiking, mountain biking.
Stephen Race, Co-Founder & CTO
Stephen Race is the Chief Technology Officer and co-founder of TalentClick Workforce Technologies, where he leads the design and development of the company’s proprietary products, as well as its professional services, data security, and legal compliance initiatives.
With over 25 years of experience in industrial-organizational psychology, Stephen specializes in psychometric testing, with a focus on the development, application, and validation of behavioral, personality, and cognitive assessments. He has supported hundreds of organizations worldwide—from startups to multinational corporations, as well as law enforcement and defense agencies—in improving workforce performance by aligning individuals with job requirements and organizational culture.
For more than two decades, Stephen has been at the forefront of delivering psychometric solutions through a software-as-a-service (SaaS) model, helping organizations adopt scalable, data-driven approaches to talent assessment.
He holds a BA in Psychology from the University of British Columbia and an MSc in Occupational Psychology from Birkbeck, University of London. Outside of work, Stephen is a certified instructor and black belt in Brazilian Jiu-Jitsu. He lives in Vancouver, Canada, with his family.
Dr. Scott Hamilton, Scientific Advisor
Dr. Scott Hamilton is widely recognized as one of the world’s foremost experts on psychometrics. Dr. Hamilton holds Master of Science and Ph.D. degrees in counselling and clinical psychology, with minors in research. For over thirty-five years, he has served as a consultant to businesses in human resources, personnel evaluation and selection, and leadership development. He has held executive positions as a staff psychologist for the State Department of Mental Health and a psychotherapist in private practice.
For twenty years Dr. Hamilton held the positions of Chief Research Officer, Executive Vice President, and Chief Science Officer for Profiles International Inc. (acquired in 2014 by John Wiley & Sons Inc. for $51 million). He was instrumental in the creation, development, and implementation of Profiles International assessments, now found in more than 130 countries in 40 languages. He oversaw all aspects of assessment development while supervising the research and development team.
Dr. Hamilton is a published author in the field and has directed research for both domestic and international audiences. He is a renowned public speaker and has conducted effective business workshops in North America, Europe, South America, the Middle East, and Asia. While working as a professional in the assessment industry, Dr. Hamilton maintained memberships in the Association of Test Publishers (ATP), where he served on the Board of Directors, the Society for Industrial and Organizational Psychology (SIOP), the Association for Psychological Science (APS), the International Test Commission (ITC), and the British Psychological Society (BPS).
Contact TalentClick
We are committed to providing world-class customer service and we welcome your enquiries about our workforce assessment tools and training programs. How can we help you? Are you interested in a Free Trial, a product demo or ready to talk about a subscription package to help you hire and train better employees? Let us know.
- +1 (877) 723-3778
- info@talentclick.com
Vancouver, Canada
Frequently Asked Questions about TalentClick
TalentClick’s FAQs provide great insight into all you need to know about our organization.
Click here for our complete FAQs01. General TalentClick Questions
- We have a focus not just on strengths but on Behavioral Risk. We help you reduce or prevent negative outcomes such as absenteeism, employee turnover, theft, fraud, violence, injuries, property damage, and more.
- Unlimited-use subscriptions at a super-affordable price, so you can assess all applicants and employees and maximize your return on investment by lowering costs of employee turnover, on-the-job incidents, and more.
- Reports are short and written in easy-to-interpret plain language. You do not have to be certified to use our tools!
- Reports contain benchmarks and “ideal fit” scores so your recruiters can tell, at a glance, how likely the applicant is to be a high performer.
- The Fit Score sorter lets you instantly rank applicants so you can start with candidates who have scores at the top. This saves you a lot of time!
- Reports contain behavioral interview questions tailored to each person’s results. This helps with better interviews and reference checks.
- Reports contain performance management tips, which leads to better training and coaching of employees.
- Analytics functions that let you run reports by location, team, job type, and more. This business intelligence lets you spot performance patterns and gaps so you address organizational change management.
- Assessment questions are workplace-related and non-invasive. (ie. Unlike others, we don’t ask about childhood and upbringing, as those types of questions could put you, the employer, in a legally compromised position).
- Because we are the test creators and publishers (not resellers of someone else’s products), we can customize our solutions to your needs. All materials can be configured and even co-branded with your organization’s logo, color scheme, and language such as corporate values.
As humans, we all have strengths and weaknesses. We believe that there is no “right” or “wrong” personality, but instead, it’s all about ‘fit’ with the role. When appropriately used, personality is a strong predictor of certain actions and behaviors that lead to organizational success. Our mission is to help companies around the world create happier, safer, and more productive workplaces!
Our co-founders, Greg Ford (Master of Education, Workplace Learning) and Stephen Race (Master of Science in Occupational Psychology) have been working in the industry for more than 30 years. They have backgrounds in psychology, recruitment, human resources, and software technology.
TalentClick is a privately-owned company incorporated in 2012. Our co-founders have been working in the industry for more than 30 years.
TalentClick is a global company whose headquarters happen to be in beautiful Vancouver, Canada.
