;

Customer Stories

How an Industry Leader in Construction & Engineering Reduced its Incident Rate by 59%

At one of the largest construction and engineering companies in North America,
safety is a core value. A strengthened safety culture also ensured that it could continue to secure major contracts. The company turned to TalentClick Workforce Solutions for a full Safety Suite Integration. […]

Read More… from How an Industry Leader in Construction & Engineering Reduced its Incident Rate by 59%

How TalentClick Customized a Solution to Help a Global Manufacturer with Hiring in Remote Locations

Interfor has more than 3000 employees in several countries, with ongoing recruitment needs not only for their head office but also their many sawmills. One of their ongoing challenges was identifying quality candidates, particularly in some rural locations with many unskilled applicants. Job-fit and culture-fit was imperative. […]

Read More… from How TalentClick Customized a Solution to Help a Global Manufacturer with Hiring in Remote Locations

How a Hospitality & Tourism Company Improved ‘Quality of Hire’ for their Customer Service Staff

Rocky Mountaineer is a luxury rail tour company that has won dozens of international awards. They indicated that the psychometric assessment they were previously using was not effective in accurately predicting top performers who would excel in the important customer-facing roles. […]

Read More… from How a Hospitality & Tourism Company Improved ‘Quality of Hire’ for their Customer Service Staff

How TalentClick Helped a Medium-Sized Company Reduce New-Hire Turnover by 68%

Southern Earth Sciences, Inc. (SESI) was founded in 1976 to provide the construction industry with complete geotechnical consulting and materials testing services. However, despite their growth, they had been experiencing issues with voluntary and involuntary turnover of new employees. […]

Read More… from How TalentClick Helped a Medium-Sized Company Reduce New-Hire Turnover by 68%

How a Chemical Manufacturer Enhanced Safety and Improved Production with TalentClick’s SQ Training

When Valero Renewables’ had a large number of new employees join their family who had little experience with comprehensive safety processes and best practices. When two separate incidents occurred at two sister plants, they were determined to find innovative new solutions to prevent future incidents. […]

Read More… from How a Chemical Manufacturer Enhanced Safety and Improved Production with TalentClick’s SQ Training

How Benchmarks Helped an Events Organization Hire Customer Service Staff in a Labor Shortage

B.C. Pavilion Corporation (PavCo) owns and operates two world-class
public facilities located in downtown Vancouver, Canada: BC Place and the
Vancouver Convention Centre. One of PavCo’s challenges each year is hiring over
200 exceptional Hosts and other front-line event staff. PavCo competes with other employers for suitable
customer-service candidates, and turnover was a frustrating, costly problem. […]

Read More… from How Benchmarks Helped an Events Organization Hire Customer Service Staff in a Labor Shortage

How Benchmarking Helped Identify Top Performers in the Insurance Industry

Insurance agents across North America were having difficulties hiring excellent Customer Service Representatives (CSR) for their owner-operated businesses. Due to the talent shortage—especially in more rural areas—the agents needed a tool to help identify “diamonds in the rough” whom they would not normally consider. […]

Read More… from How Benchmarking Helped Identify Top Performers in the Insurance Industry

How TalentClick Helped a Transportation Company Hire More Top Performers and Decrease Employee Turnover

Pacific Western Group is one of the largest transportation companies in North America, with more than 5000 employees in roles such as motor coach driver, city transit bus driver, maintenance technicians, dispatch, customer service representatives, and more. […]

Read More… from How TalentClick Helped a Transportation Company Hire More Top Performers and Decrease Employee Turnover

How an Oil & Gas Industry Leader Decreased Incidents by 30% and Strengthened Safety Culture

Occupational and process safety permeates throughout the entirety of this global leader’s operations. When they purchased several plants, they had a large number of new workers join their family. While the workers at these plants were productive and hard working, they came from a history of farming and had little experience with such comprehensive safety processes. […]

Read More… from How an Oil & Gas Industry Leader Decreased Incidents by 30% and Strengthened Safety Culture

How a Transit Authority Reduced Candidate Screening Time and Hired Better Talent

SEPTA (Southeastern Pennsylvania Transportation Authority) is a public transit authority serving nearly 4 million people in five counties in and around Philadelphia. In operation since 1965, and operating a budget of $1.45 billion, SEPTA is the 5th largest transit system in the U.S.A. […]

Read More… from How a Transit Authority Reduced Candidate Screening Time and Hired Better Talent

Utilities Organization Uses TalentClick Assessments to Identify High Performers During Succession Planning

With roots dating back to 1891, EPCOR is a utilities corporation based in Edmonton, Alberta. Previously involved in power generation, EPCOR now focuses on providing water and wastewater treatment for municipalities throughout western Canada. The organization has 2,700 employees. […]

Read More… from Utilities Organization Uses TalentClick Assessments to Identify High Performers During Succession Planning

How Canfor Used TalentClick Assessments to Improve Safety

Canfor is a leading international forestry company with a strong commitment to safety, quality, and environmental stewardship, employing over 7,000 workers.

Canfor’s goal was to reduce workplace safety incidents and new hire turnover. The challenges were not rooted in new hires’ technical skills, but rather in the areas of personality fit, competencies, and rule compliance. […]

Read More… from How Canfor Used TalentClick Assessments to Improve Safety