FAQ Category: 12. Compliance, Privacy, and Security

What are your company’s procedures to protect, retain, and destroy non-company specific and personal information? This would include data, scores, tester demographic, etc.

Apr, 15th, 2021

Unless a customer requests otherwise, data submitted by participants who have completed an assessment will be kept strictly confidential and will not be shared with anyone other than the parties […]

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How is security ensured in both accessing and transmitting data?

Apr, 15th, 2021

We enable SSL (Secure Sockets Layer) 256 bit encryption for accessing and transmitting sensitive data. […]

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What are your quality control procedures to ensure accuracy in the reporting of results?

Apr, 15th, 2021

At a technical level, we perform regular quality assurance diagnostics to ensure reports are accurate, and we update our scoring algorithms on an annual basis. […]

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Can you integrate with applicant tracking systems of HR Information Systems?

Apr, 15th, 2021

Yes. We have a ‘ready to use’ partner API and have also done integrations with major applicant tracking systems such as Oracle/Taleo and SAP/Success Factors. […]

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Is there any sensitive personal information retrieved from the candidate (ie. Social Security Number, Date of Birth)?

Apr, 15th, 2021

No. Furthermore, our assessment questionnaire does NOT ask invasive personal questions (for example, about childhood or personal life) unlike several other test publishers/vendors. […]

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How is consent handled from the participant?

Apr, 15th, 2021

Every TalentClick assessment begins with Informed Consent where the participant is asked to read the Terms of Use and must indicate “I Agree” in order to proceed with the assessment. […]

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Where is data stored?

Apr, 15th, 2021

TalentClick stores data in two locations. Our main database stores assessment data is stored in Oregon, USA with Amazon Web Services. Canadian assessment data in Montreal, Quebec with Amazon Web […]

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Is the data secure?

Apr, 15th, 2021

We leverage the power of Amazon Web Services (AWS) to increase our reliability, and to offer increased flexibility while adhering to the highest standards for security. TalentClick uses two separate […]

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How does your company keep updated on applicable federal and state laws affecting employment screening?

Apr, 15th, 2021

We stay up to date on the legal aspects of pre-employment screening and strictly adhere to the laws governing it, best practices and guidelines through SIOP (Society of Industrial/Organizational Psychology) […]

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Are assessments compliant with government regulations?

Apr, 15th, 2021

Yes. Based on extensive research, our assessments meet the standards specified in the EEOC’s Uniform Guidelines on Employee Selection Procedures (1978), which addresses adverse impact (discrimination) in pre-hire assessments. Our […]

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