- INDUSTRIES
-
- RESOURCES
-
-
Recent Posts
-
-
-
Customer stories
Employee Engagement Survey-Driven Improvements in Employee Satisfaction at Exemplar Global
Customer story
The Challenge
Exemplar Global specializes in personnel certification, credential management for individuals seeking professional recognition, and independent certification for training providers to improve course quality and outcomes. As an organization committed to excellence, Exemplar understands the critical importance of employee engagement for maintaining high standards and achieving organizational goals. In September 2022, Exemplar delivered TalentClick’s Employee Engagement Survey to understand staff sentiments better and address any underlying issues that could affect performance and satisfaction.
Professional Services
Employee Engagement Survey
Increased Satisfaction by:
customer solutions
The Solution
TalentClick conducted a comprehensive Employee Engagement Survey for Exemplar Global in 2022. The initial survey identified critical areas needing attention, such as: 53% of employees sought more career growth opportunities and 43% wanted more skill development. Open-ended feedback emphasized the need for training and advancement.
Based on these findings, TalentClick provided actionable tips for Exemplar to focus on over the coming year. To measure progress, a second survey was conducted in early 2024, delivering comparative data in an executive summary of key insights and actionable tips, a detailed report of thorough results, and an appendix with open-ended feedback.
Employee Engagement Survey
The Employee Engagement Survey (EE) measures workforce sentiment to help organizations understand what their employees really think. By measuring what is important to employees, an organization can prioritize areas of improvement that employees care about most to boost retention and reduce the costs and disruption of turnover.
“The Employee Engagement process, along with the support from the TalentClick team, has been exceptional. The survey tool was administered efficiently, with high participation and loads of good data.”
BRIAN WEEKS
CHIEF OF STAFF
The Results
The implementation of TalentClick’s Employee Engagement Surveys resulted in significant improvements for Exemplar Global. The 2024 survey responses showed marked enhancements in various aspects of employee satisfaction:
- Recognition from Supervisors: Managers and non-managers reported a 24% increase in overall satisfaction with recognition from their supervisors compared to 2022.
- Training Programs: There was a 22% increase in overall satisfaction regarding enhanced training programs for managers and non-managers, which led to improved performance capacity.
- Skill Development Opportunities: There was a 21% rise in satisfaction due to greater access to skill development opportunities.
- Wages and Compensation: Employees expressed a 21% increase in satisfaction with their wages, feeling that their compensation more accurately reflected their contributions.
These results underscore the positive impact of TalentClick’s surveys in driving meaningful change and enhancing overall employee engagement at Exemplar Global.
Try TalentClick for Free
Get started with TalentClick and try our assessments with your current employees and applicants free for 7 days. Start hiring and developing top performers with easy-to-action behavioral insights stored in one secure location. Start your trial today!
- Make Smarter Decisions with advanced reporting and actionable insights
- Better Value! Try our assessments on both existing employees and applicants
- Easy-to-Action Reports showcase Fit Score to position
- Scientifically Validated for employee-related decisions
