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Insurance Behavioral Assessment Tests
Predict Hiring Success, Make Informed Decisions
Finding and retaining top talent is crucial. Our insurance assessments are designed to help you identify candidates who excel in sales, customer service, and leadership roles. Our science-based assessments provide insights into the personality traits and cognitive skills of applicants and existing employees.
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Results
TalentClick’s Impact on the Insurance Industry’s Workforce
%employee turnover
%insurance sales
%Customer Satisfaction
What Insurance Behavioral Assessment Will Get You
Consistent and Exceptional Employees
Our insurance behavioral assessments help you build a high-performing workforce by identifying skilled candidates who are a strong cultural fit. By leveraging our tools, you can reduce turnover, enhance sales performance, and ensure that your team consistently delivers exceptional customer service.
Employee assessments help you:
- Sales, Service, & Leadership Identification: Build a pipeline of top talent who excel in sales, customer service, and leadership roles.
- Overcome Talent Shortage: Find employees who are capable and committed to long-term success.
- Cultural Alignment: Identify candidates whose values align with your organization’s, fostering a cohesive and motivated workforce.
Sample TalentClick ‘Ideal Profiles’ for Key Insurance Roles:
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Account Manager
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Outbound Sales
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Contact Center Agent
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Customer Service Representitive
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Sales Manager
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Sales Representative
Sample Attitude-Values-Personality (AVP) Report for Insurance Organizations:
How Our Behavioral Assessments Work
User-Friendly and Science-Based for the Insurance Industry
Our assessments are designed to be user-friendly and deliver the critical insights you need to build a successful, high-performing team. Whether you’re assessing candidates for sales, customer service, or leadership roles, our tools offer clear, actionable insights to guide your hiring and development processes.
Personalized Interview Questions
Custom questions that help you dig deeper into a candidate’s strengths, risks, and suitability for the role. These questions are designed to reveal how well candidates align with the specific demands of the insurance industry and their potential to excel in various positions.
Manager Tips
Practical advice for managing and coaching each candidate based on their unique personality traits. This includes strategies for fostering development, addressing challenges, and enhancing team dynamics.
Job Fit Considerations
Detailed analysis of how well a candidate’s traits align with the demands of the insurance industry. This assessment helps ensure that candidates are well-suited for the roles they are being considered for, promoting long-term success and fit within your organization.
Case study
How Benchmarks Helped Identify Top Performers in the Insurance Industry
Insurance agents across North America were having difficulties hiring excellent Customer Service Representatives (CSR) for their businesses. Due to the talent shortage—especially in more rural areas—the insurance agents needed a tool to help identify “diamonds in the rough” whom they would not normally consider.
TalentClick Reports Helped:
- Decrease Employee Turnover by 20%
- Increase Insurance Sales by 5%
- Improve in Customer Satisfaction Scores by 14%
- Increase Renewals by more than 8%
Get Started with a Free Trial Today!
See why employers in over 100 countries use our behavioral assessments and skills tests for Insurance organizations to identify, hire and train top talent.
Our Solutions
Other Solutions for Insurance Organizations Offered by TalentClick
Attitude-Values-Personality (AVP)
The AVP combo reports with Insurance Benchmarks will provide insights into a candidate’s fit for your organization’s job and culture. Take the 10-15 minute assessment now to see your own strengths and risks.
Leadership Profile (LP)
The Leadership Profile can help you with succession planning within your organization. Get a better understanding of candidates’ Business Reasoning and Conflict Management Styles. Learn more about the LP:
Employee Engagement Survey
The Employee Engagement Survey (EE) measures workforce sentiment to help organizations understand what their employees really think and how to take action to improve engagement.
Try TalentClick for Free
Get started with TalentClick and try our unlimited-use standard subscription for free for 7 days. Start hiring and developing top performers with easy-to-action behavioral insights stored in one secure location. Start your trial today!
- Make Smarter Decisions with advanced reporting and actionable insights
- Better Value! Test everyone with unlimited-use subscriptions
- Easy-to-Action Reports showcase Fit Score to position
- Scientifically Validated for employee-related decisions
“TalentClick helped me hire rock star sales producers and excellent CSR’s. We’re seeing better customer satisfaction scores and higher renewals. I know dozens of other State Farm agents have seen their sales increase. The assessment is easy to use and affordable. I think it’s a no-brainer.”
– Insurance Agent